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DIGITAL COLLABORATION AND CX

EX Voice Services

Transform your business by streamlining your telephony. We deliver global, scalable, cloud-native communications services that cover all your cloud-based voice over IP and customer experience requirements.

2023 Global Employee Experience Trends Report

Explore the latest trends in EX that are shaping the workplace of tomorrow

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Overview

Find your voice in the cloud

Our EX Voice Services put enterprises of all sizes on the right path to modern communications. We deliver cloud-native communications services that cover all your enterprise voice and customer experience voice requirements. We take on the complexity of voice, allowing you to focus on your core business priorities.

See how we’re improving employee and customer experiences

Learn about our digital strategy

How we can help

Key outcomes

Key outcomes

Universal and interoperable

Our Cloud Voice Services remain the same, regardless of the communications systems used.

Simplified management

Scalable services to support your growth. Reduce the complexity of managing multiple carriers by consolidating contracts, billing, infrastructure and support.

Global

Calling plans are available in 40 countries with data centers in the Americas, Asia and Europe.

Cost-effective

With competitive pricing and low entry costs in all covered geographies, we offer four calling plans to suit your calling needs.

Quality and availability

Our ultra-fast, resilient, wholly owned network backbone is ranked as a Top 5 Global IP Backbone.

Success stories

See the connection – NTT and Informa

Informa switches 10,000 phone numbers to a single cloud-calling solution

NTT helped Informa to consolidate multiple telephony systems with Microsoft Teams and create a global cloud-calling system.

Read the Informa story

See the connection: NTT, Microsoft and University College London

Connecting educators to deliver better learning outcomes

Partnering with Microsoft, we enabled UCL, with 13,000 staff and over 40,000 students, to consolidate their communication and collaboration platform into a simpler yet more powerful and cost-effective solution.

Get the University College London story

See the connection: NTT DATA and Jensen Hughes

Jensen Hughes saves 50% with Cloud Voice

We worked with Jensen Hughes to replace their outdated productivity infrastructure with a Microsoft Teams solution that greatly improved communication and reduced costs.

Read the Jensen Hughes story

See the connection – NTT and Paradigm

Adding calls to Microsoft Teams to replace legacy phone systems

As a global building industry technology provider, Paradigm needed help to leverage their existing Teams licence, simplify their telephony and enable significant cost savings.

Get the Paradigm story

See the connection: NTT and Florida Crystals

Enabling effortless collaboration with Microsoft Teams

US-based Florida Crystals sought an experienced technology partner to help them improve employee collaboration and connect disparate communication tools. We enabled the transformation to a complete unified communications solution.

Get the Florida Crystals story

Partners

Partners

Why NTT

800+

Clients managed with over 100,000 seats

10+ years

Delivering contact center-as-a-service (CCaaS)

7 billion

Customer engagements enabled each year

24 years

Delivering expert insights with our Global CX Benchmarking Report

Insights

Contact us

We’re here to help!

We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. Let us know how we can assist yours.

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