Security Device Management

Security Device Management provides you with various options to meet your organization’s business requirements. Our certified Security Operation Centers (ISO 27001, SOC2 and CREST) provide 24/7 support from our expert analysts.

Secure configuration, management and maintenance of security devices is essential to protect assets and meet numerous compliance regulations. Managing security devices, however, requires a specific and specialized skill set that needs constant attention, training and maintenance. Keeping solutions updated and patched while monitoring them 24/7 is a challenge for all organizations, large and small.

Security devices, applications and endpoint security solutions must be properly provisioned, configured, updated and patched to protect against internal and external threats. It’s also a compliance requirement for regulations including PCI DSS, GLBA, HIPAA and SOX. Both security devices and secure access service edge (SASE) require updates on policies, signatures and rule updates. Security best practice and many regulations also require continuous monitoring to detect and respond to threats.

Attracting and retaining experienced vendor-certified staff can be difficult and expensive. Proving to organizational stakeholders that your devices adhere to vendor and industry best practice is essential; as is demonstrating that change management processes are followed and documented, and that regulatory compliance has been achieved. Our Security Device Management Services reduce that burden for you. Our Services follow industry best practice and ensure that security devices are available and that organizations maintain compliance with the applicable regulatory requirements.

Security Device Management – Standard:

• Always-on: Active and consistent management control on your behalf year-round, steering you past both the known and unknown threats to your devices.
• Consistent updates: Devices, applications and endpoint security solutions are properly provisioned, configured, updated and patched to protect against internal and external threats. We also ensure that policies, signatures, and rules are updated and maintained to guarantee accessibility and provide security and compliance.

Security Device Management – Enhanced:

• Asset management: Release management with patches, tuning options, and security hotfixes. Back-up options for security device and OS configurations. Restoration and recovery for devices brought down by malicious activities and threats.
• Policy management: For security devices and secure access service edge (SASE)
• Service request fulfillment: Fully support change management with move, add, change and delete (MACD) bundles.
• Additional MACDs: Optional within the enhanced tier for additional MACD bundles, depending upon your extra requirements.